Client Profile: One of the largest demand-service platforms, connecting individuals and businesses with service providers across multiple industries in Nepal.

Velstos Contribution: Velstos partnered with Surisi to architect and build a full-scale, on-demand services marketplace. The goal was to digitize access to essential services while empowering entrepreneurs to launch and manage service-based businesses from one centralized platform.

Challenges Solved:

• Fragmented service categories with no unified discovery or booking experience

• Manual tracking of bookings, payments, and customer-provider communications

• Limited scalability for growing provider networks and transaction volumes

Services Provided:

• Custom Software Development: Designed a robust backend to manage bookings, categories, users, and service availability in real-time.

• Web Application Development: Developed a consumer-facing portal and admin interface with role-based access control and intuitive navigation.

• Digital Transformation: Enabled digital onboarding, scheduling, and payment workflows that replaced offline service coordination.

• Cloud Consulting: Deployed infrastructure on a scalable cloud environment to support user and provider growth.

• Business Consultations: Provided go-to-market guidance and feature prioritization based on platform analytics and user behavior.

Impact: Surisi became a central hub for both consumers and service entrepreneurs, simplifying service discovery, booking, and fulfillment. The platform also enabled the launch of new service verticals without disrupting the existing experience.

Technology Stack: Laravel, React (Frontend), MySql, Twilio SMS API, Stripe Payment Gateway